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Request Prescription
This service allows you to request your repeat prescription online. This saves you having to come into the surgery to drop off your repeat request.

Please allow 2 working days before collecting your repeat prescription. Please allow longer if you are collecting your prescription from the chemist.

Please note: This system does not send an e-mail receipt...please see below for further information.

Previous users of this service will have noticed that we have changed the way in which you request your prescriptions online.

Why have we changed?

Due to previous problems with the way in which repeat prescriptions were handled, some requests were never being received at the surgery. We have therefore implemented a completely new system. This system employs 256bit security.

Why do I no longer receive an e-mail receipt?

Sending an e-mail receipt would invalidate our attempts to provide a secure service, as an e-mail would be sent insecurely across the internet.

Instead of an e-mail confirmation, you now get a printable confirmation once you have submitted your request. This printable page details your name, drugs requested and the time and date of the request, along with a unique reference number. 

This is essentially the same as sending you an e-mail receipt, however, this way, your security is not compromised.

So what benefits does it offer me?

The new system offers the aforementioned encryption feature. We have also taken previous comments on board, and now allow patients to request as many separate drugs as they need, without having to fill the form in a second time to finish their request. You can now click "add another drug" on the request form, and keep doing so until you have completed your request.

Is the system essentially the same?

Yes, the system is essentially the same. We still ask for the same information in order to process your request.

So why have you changed? Did something go wrong?

It is important to note that we have not changed because there was a problem with our old system. We are just proactively implementing a more secure service. The repeat prescription ordering service is highly popular, and therefore, have carried out our promise to take security a step further.

Who are Practice Support?

Practice Support is owned by GR Design, the provider of this website. We aim to offer a more tailored set of services through Practice Support, than we intended to through GR Design.
 

For any further questions, please contact us using the contact form on this website.

 

 

 

 

 

 

 
  Order Prescription
 

 

To use any of the services on this website, you need to agree to our terms and conditions of use.

Please read these before using any service on this website.

 

NHS Direct offers free expert health information and advice 24 hours a day on 0845 4647 or on their website which also offers an enquiry service.

For deaf people and those hard of hearing, a telephone service is available on 0845 606 4647

 

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